Small business protect

Nothing is worse than picking up an IT issue when you’ve got a tight deadline to meet.

Rather than wasting valuable time trying to fix it yourself, pass it over to our experienced help desk to deal with in half the time.

Our friendly UK-based helpdesk is on hand to deal with your IT issues and answer your technical questions, whether over the phone or by email. We hate technical jargon just as much as you, so we always look to avoid that when speaking to our fabulous customers.

It’s easy enough to purchase adequate Anti-Virus these days, a quick google search and you will find a whole heap of options.

So why choose ours?

It’s simple, our Anti-Virus is maintained and monitored by our team 24/7. We know if it’s stopped working or has been hit by a malicious attack and are able to act on this immediately, leaving you with one less thing to worry about.

“I don’t need a backup I already use One Drive/Google Drive.”

We hear this quite a lot. What happens if your Microsoft or Google account is compromised and suddenly all your data disappears? Microsoft and Google don’t take responsibility for your data, that’s your responsibility.

A cloud backup keeps a copy of your data safe, secure and most importantly independent from your live working files. Leaving you safe in the knowledge that should your computer be lost/stolen or your account compromised, your business data is still safe and sound.

We’ve no doubt all heard of GDPR and the regulations put in place to ensure that your customer’s data is protected. Well, what happens if your computer is lost or stolen? Sure a password will help a little but if someone is really determined to access your data they will.

That is of course unless your computer is encrypted.

If your computer is encrypted then it makes it almost impossible for even the savviest people to access your data.

We ensure that all computers on our Small Business Package are encrypted as standard giving you total peace of mind.

Our monitoring systems provide us with a real-time overview of the health of your computer.

If your computer is overheating or perhaps running out of disk space we can see this and take action. We may see that your 5-year-old computer is consistently struggling to perform the tasks that you set it. If we start to see trends like this we can advise accordingly, whether that may be to upgrade your current device or a recommendation to replace it altogether.

This is without a doubt one of the most important tools in our toolbox.

Our maintenance tools help to keep your computer running at its best. Your computer is kept up to date with the latest security patches ensuring it is as secure as can be and our clean-up tools work tirelessly behind the scenes to ensure your computer your machine is free of junk.

Best of all there’s no down to for you whilst this happens. All of our maintenance tools were seamlessly in the background, leaving you to carry on working uninterrupted.

That’s a bit of a lie!

There is a contract in place with our Small Business Protect packages that covers what can be expected from us and what is expected from yourself.

The contract is not designed to tie you in on a long term deal with us, in fact it’s simply on a rolling 30 days and should you need to cancel the service we just require a 30 day notice period so that we can cancel any licensing.

We want you to stay with us because you value the service we provide and because you enjoy the long chats we have on the phone.

Not because you are tied in on a long term deal with no way out.